How Zia Pia Saves 10 Hours a Week With WizCommerce
Zia Pia imports fine artisanal Italian foods from small, family-owned producers, with a mission to bring pure, unadulterated ingredients to the US market.
But they faced inefficiencies from manual operations, relying on paperwork and spreadsheets.
The challenges
Manual order-writing on pen and paper
Delayed customer follow-ups after shows
Difficulty in tracking & collecting payments
Creation of line sheets & catalogs in Excel
No visibility into real-time data
Lack of integration between systems
Why Zia Pia chose WizCommerce to automate their manual sales processes
×
From challenges to solutions
The WizCommerce features that made a difference
I finished 150 customer follow-ups before the end of the show. WizCommerce cuts my time in half.
-Suzanne Alston, Account Manager, Zia Pia
×
Order-writing capability by quickly scanning bar codes
Automated emails for smooth updates to customers
One-click buyer information capture
Effortlessly generated custom product presentations
Payment collection on the app with multiple methods and options
360-degree visibility with a unified ecosystem
Visibility of real-time data right on the app
All information in one place without juggling systems
Time saved by eliminating manual re-entry of data
The results?
Order & quote creation time reduced from 45 minutes to
<5 min
Customer follow-up time (TAT) was reduced by
80%
Time saved per week by automating manual sales tasks
10 hrs / person / week
How Zia Pia benefits from WizCommerce’s unparalleled support
×
Zero-effort implementation in <30 days
24/7 support from a dedicated customer success manager
Super-fast query resolution
We love it when our customers become
our biggest advocates
I would give you guys a 10, honestly. It has worked out so great for us!
-Suzanne Alston, Account Manager, Zia Pia
We love it when our customers become
our biggest advocates
×
Your free copy of the case study is one click away!
Your free copy of the case study
is one click away!
Your free copy of the case study is one click away!
Bring the transformative power of WizCommerce to your wholesale business.
WizCommerce didn’t just improve Zia Pia’s operations—it transformed them. They overcame the challenges of manual order-writing and scattered data—saving valuable work hours and achieving efficiency in processes.
We can do the same for you and more.
Bring the transformative power of WizCommerce to your wholesale business.
WizCommerce didn’t just improve Zia Pia’s operations—it transformed them. They overcame the challenges of manual order-writing and scattered data—saving valuable work hours and achieving efficiency in processes.
We can do the same for you and more.
