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Have you ever wondered how an online ordering platform for small businesses can transform your work? As consumer behavior continues to evolve, the need for small businesses to adapt to this change is more pressing than ever.
An online ordering system not only meets the growing demand for convenience but also positions your business to thrive in a competitive market.
Adopting an online ordering platform for small businesses offers numerous advantages. These systems streamline operations, improve customer satisfaction through easy-to-use interfaces, and allow businesses to reach a broader audience.
In this blog, we will check out the top 10 best online ordering platforms that you can implement into your business and the 5 important features that you must consider when choosing an ordering platform for your business.
10 Best Online Ordering Systems for Small Businesses
Selecting the right online ordering platform for small businesses enhances operational efficiency and customer satisfaction. Below are the top 10 platforms, each offering detailed features tailored to the specific needs of small businesses.
1. WizCommerce
WizCommerce is an all-encompassing online ordering platform for small businesses designed to simplify the sales process while boosting upsell opportunities.
With seamless integration into your ERP and accounting software, it offers AI-powered recommendations, typo-tolerant search, and custom collections to enhance the product discovery experience.
The platform also features quick quote creation, professional presentation tools, and multiple in-app payment options through WizPay, making it a powerful tool for small businesses aiming to optimize their operations.
Features
- AI-Powered Recommendations based on the customer’s browsing history and preferences. This capability helps sales reps quickly identify and recommend the best product matches, leading to higher sales conversion rates. During trade shows, this AI-powered recommendation engine can be a game changer. It also allows offline order taking, helping you close deals faster and much better way during trade events. Moreover, WizCommerce integration processes the information from your existing tools to give a detailed, insightful report and recommendations to close deals timely.
- Custom Collections & Typo-Tolerant Search: WizCommerce allows businesses to create customized product collections, making it easier for customers to find what they want. The typo-tolerant search ensures that even if a customer misspells a product name, the system will still display relevant results, reducing friction in the shopping experience.
- WizPay In-App Payments: WizPay supports a variety of payment methods, including credit cards, payment links, and on-the-go transactions via card swipes. This feature ensures secure and flexible payment processing, catering to the diverse preferences of customers.
- Seamless Integrations: The platform integrates effortlessly with existing ERPs, accounting, and inventory management software, providing real-time updates on inventory levels, order statuses, and customer data. This integration reduces manual data entry and minimizes the risk of errors, allowing businesses to focus on growth.
Are you ready to take your small business to the next level with an intuitive and efficient online ordering system with AI-powered recommendations?
Don’t miss out on the opportunity to see WizCommerce in action! Book a demo today and discover how this powerful platform can transform your business.
2. Revolution Ordering
Revolution Ordering is a versatile platform tailored for the hospitality industry, particularly restaurants and hotels. It provides a comprehensive solution for managing off-premise orders and integrates with third-party marketplaces like DoorDash and UberEats.
Features
- Flat Monthly Fee: Revolution Ordering offers a simple pricing model that helps small businesses avoid unexpected costs, making financial planning more straightforward.
- Third-Party Marketplace Integration: The platform seamlessly connects with major delivery services like DoorDash and UberEats, allowing businesses to manage off-premise orders efficiently.
- POS Integrations: Revolution Ordering integrates with existing POS systems, ensuring that all aspects of the business are synchronized, from orders to payments to customer data.
- Group Reservations: This feature is precious for businesses that handle large bookings, enabling efficient management of group reservations.
3. Menufy
Menufy is designed to support small restaurants by providing essential tools for online ordering and marketing. It offers a robust set of features that are particularly useful for businesses looking to expand their digital presence.
This online ordering platform for small businesses integrates seamlessly with third-party marketplaces like DoorDash and UberEats, making it easy to manage off-premise orders.
Features
- Flat Monthly Fee: Revolution Ordering offers a simple pricing model that helps small businesses avoid unexpected costs, making financial planning more straightforward.
- Third-Party Marketplace Integration: The platform seamlessly connects with major delivery services like DoorDash and UberEats, allowing businesses to manage off-premise orders efficiently.
- POS Integrations: Revolution Ordering integrates with existing POS systems, ensuring that all aspects of the business are synchronized, from orders to payments to customer data.
- Group Reservations: This feature is particularly valuable for businesses that handle large bookings, enabling efficient management of group reservations.
4. 247Waiter
247Waiter provides an easy-to-use platform that is ideal for small businesses just starting with online ordering. It’s a straightforward solution that offers all the basic features needed to establish a professional online presence.
This online ordering platform for small businesses offers low processing rates, and multilingual support, and integrates with Uber and DoorDash for on-demand delivery.
Features
- Branded Website: 247Waiter allows businesses to create a customized website that reflects their brand identity. This feature is crucial for businesses looking to establish a strong online presence and build brand recognition.
- Geofencing: This feature enables businesses to set specific delivery zones, ensuring that orders are only accepted from areas where delivery is feasible. Geofencing helps optimize delivery routes and reduces the likelihood of late or undeliverable orders.
- Multiple Payment Integrations: 247Waiter supports a wide range of payment options, including credit cards, digital wallets, and other online payment methods. This flexibility ensures that customers can pay in the way that’s most convenient for them, improving the overall customer experience.
5. Toast
Toast is a POS-integrated online ordering system that offers a comprehensive solution for restaurant management. It’s ideal for businesses looking to unify their in-house and online operations.
Features
- Custom Branding: Toast allows restaurants to customize their online ordering interface to match their branding, creating a consistent experience across all customer touchpoints. This helps reinforce brand identity and improve customer loyalty.
- Multiple Device Support: Toast’s platform is accessible from various devices, including tablets and smartphones, allowing staff to manage orders and customer interactions from anywhere in the restaurant. This flexibility is particularly useful during busy service times.
- Delivery Driver Management: Toast offers tools for managing both in-house and third-party delivery drivers, ensuring that orders are delivered on time and with the best customer service possible. The system tracks driver locations and provides real-time updates to customers, reducing the number of inquiries to customer service.
6. Epos Now
Epos Now offers a powerful set of tools for businesses that need detailed reporting and inventory management. It’s particularly well-suited for small businesses that rely on data to make informed decisions.
This online ordering platform for small businesses offers custom branding, delivery driver management, and multiple device support.
Features
- Inventory Management Software: Epos Now’s inventory management system tracks stock levels in real time, providing alerts when items are running low. This feature helps businesses avoid stockouts and overstocking, optimizing inventory levels to match demand.
- Digital Catalog and Menu: The platform allows businesses to create and manage a digital catalog or menu, making it easy for customers to browse products or food items online. This feature is particularly useful for businesses with large product ranges or seasonal menus.
- In-Depth Reporting: Epos Now offers detailed reporting features that provide insights into sales trends, customer behavior, and inventory levels. These reports help businesses identify opportunities for growth and areas where efficiency can be improved.
7. Flex Catering
Flex Catering is an all-in-one solution designed specifically for catering businesses. This is a complete online ordering platform for small businesses for off-premises services, ensuring streamlined operations from order placement to delivery.
It offers tools to manage every aspect of catering operations, from order placement to delivery.
Features
- Orders and Invoices: Flex Catering simplifies the billing process by allowing businesses to create, send, and manage invoices directly through the platform. This feature ensures that billing is accurate and timely, reducing the likelihood of payment delays.
- Proposal Creation with E-Sign Capability: Businesses can easily create proposals for catering events and send them to clients for electronic signatures. This streamlines the booking process and ensures that agreements are formalized quickly and efficiently.
- Account and Delivery Management: Flex Catering offers tools for managing customer accounts, tracking orders, and coordinating deliveries. This ensures that all aspects of the catering operation are synchronized, reducing the likelihood of errors and improving customer satisfaction.
8. iMenu360
iMenu360 is a versatile restaurant management platform that includes advanced features like geofencing, mobile ordering, and loyalty programs.
This online ordering platform for small businesses is perfect for restaurants, cafes, and hotels looking to enhance their online presence.
Features
- Geofencing: This feature allows businesses to define specific delivery areas, ensuring that delivery services are only offered to customers within a certain radius. Geofencing helps improve delivery efficiency and customer satisfaction by ensuring timely deliveries.
- Mobile Ordering System: iMenu360’s mobile ordering feature makes it easy for customers to place orders from their smartphones, offering a convenient and user-friendly experience. This is particularly important as mobile ordering becomes increasingly popular.
- Loyalty Programs: The platform supports customizable loyalty programs that reward customers for repeat purchases. These programs help increase customer retention by incentivizing frequent visits and building long-term customer relationships.
9. Restolab
Restolab offers a cost-effective online ordering solution with a focus on payment flexibility and mobile ordering support.
Features
- Multiple Payment Gateways: Restolab supports a variety of payment methods, including credit cards, PayPal, and other online payment systems. This flexibility ensures that customers can pay in their preferred way, improving the overall user experience.
- Menu Customization: Businesses can easily customize their online menus to reflect daily specials, seasonal offerings, or customer preferences. This feature allows restaurants to keep their offerings fresh and appealing to customers.
- Mobile Ordering Platform: Restolab’s mobile-friendly interface ensures that customers can place orders easily from their smartphones, increasing the likelihood of repeat business and customer satisfaction.
10. Flipdish
Flipdish is an affordable and easy-to-use platform that integrates seamlessly with third-party POS systems, making it ideal for small businesses looking to expand their digital presence.
Features
- Branded Online Store: Flipdish allows businesses to create a customized online store, helping to build a strong brand presence online.
- Customer Retention and Loyalty Campaigns: The platform includes tools for creating and managing loyalty programs, and encouraging repeat business through rewards and targeted promotions.
- Third-Party POS Integrations: Flipdish integrates with existing POS systems, allowing businesses to streamline operations and manage orders efficiently.
These online ordering platforms for small businesses provide comprehensive tools and features that cater to a wide range of needs, helping businesses optimize their operations and improve customer satisfaction.
Also Read: B2B E-Commerce Wholesale Software & Platforms
5 Key Features of a Good Online Ordering System
When it comes to choosing an online ordering platform for small businesses, understanding the essential features that can enhance both user experience and operational efficiency is crucial. Let’s explore the key features that define a robust online ordering system:
- User-Friendly Interface: A clean and intuitive interface is crucial for any online ordering platform for small businesses. It ensures that customers can easily navigate the platform, making the ordering process quick and hassle-free. This not only enhances user satisfaction but also encourages repeat business by minimizing friction during the ordering process.
- Mobile Compatibility: In this mobile-first world, having a platform that works seamlessly across devices is non-negotiable. A responsive design ensures that your small business’s online ordering platform delivers a smooth experience on desktops, tablets, and smartphones, allowing customers to place orders on the go.
- Customizability: Every business is unique, and your online ordering platform for small businesses should reflect your brand’s identity. Customizability allows you to tailor the platform’s layout, color scheme and features to align with your brand, helping you meet the specific needs of your target audience.
- Order Management: Efficient order management is essential for smooth operations. Features like real-time order tracking, automated notifications, and POS integration allow you to handle orders effectively, keeping customers informed and ensuring your staff can manage orders without hiccups.
- Multiple Payment Options: Offering a variety of payment methods, such as credit/debit cards, digital wallets, and cash on delivery, enhances the customer experience. A secure and diverse payment process helps reduce cart abandonment, increasing conversion rates on your online ordering platform for small businesses.
By focusing on these features, you can select an online ordering platform for small business that not only meets your business needs but also enhances the overall customer experience, driving growth and success in the competitive online marketplace
Conclusion
In conclusion, choosing the right online ordering platform for small businesses is crucial for enhancing customer experience and streamlining operations.
Platforms like WizCommerce, Revolution Ordering, and Toast offer vital features such as user-friendly interfaces, mobile compatibility, and efficient order management, making them ideal choices for small businesses.
The benefits of adopting an online ordering platform for small businesses extend beyond convenience, offering a competitive edge in a rapidly digitizing market. Ultimately, selecting the right platform tailored to your business needs is essential for long-term success and growth.
As you’ve seen, choosing the right online ordering platform is crucial for your small business. WizCommerce offers a unique blend of customizability and advanced features that can help your business thrive in a competitive market.
Ready to experience the benefits for yourself? Book a demo with WizCommerce now and see how it can revolutionize your business operations.
